Privacy Policy

(WEST ONE TECHNOLOGY)

Privacy Statement

We (West One Technology) respect your privacy and are committed to protecting the personal information that you share with us. Generally, you can browse through our website anonymously without giving us any information about yourself. When we do need your personal information to provide services that you request, your information is collected, used, and disclosed in accordance with this policy. This privacy statement describes how we collect, use and disclose your personal information as part of our business. We have updated our Privacy Policy according to the purpose of the GDPR.

The submission forms will clearly indicate which information is required and which is optional.

When you register, you may choose to accept or decline subscriptions to newsletters or other special offers. Each message from West One will have complete information on how to unsubscribe to that service. We will provide you with the capability to modify or unsubscribe or delete your information from our database.


The Data We May Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.


How We Use Your Personal Data

We generally use the personal information you provide when you visit our websites for the following purposes:

  • to better understand your needs and provide you with better services;
  • for everyday internal business purposes in order to process your transactions, maintain your account(s), and provide customer service;
  • to manage, administer, collect or otherwise enforce accounts;
  • to keep you up to date on the latest product announcements, software updates, special offers or other information we think you would like to hear about either from us or from our business partners including sending you direct marketing information or contacting you for market research;
  • to manage, administer, collect or otherwise enforce accounts;
  • to maintain business records for reasonable periods as required by applicable tax and other laws;
  • to share information with your preferred distributor to ensure customer satisfaction;
  • to conduct market research in order to develop marketing strategies for West one;
  • to meet legal, regulatory, insurance, security and processing requirements; and to identify you and protect you and us against fraud.
  • We may process your personal data for the purpose of contacting you if you submit an enquiry using our website.
  • The legal basis for this processing is that it is necessary to achieve our legitimate interest, namely the promotion of our products and services.
  • We will store your contact details securely for a maximum period of, one year after any queries have been resolved.

if you have any queries, you can Contact us.


Cookies and Similar Technologies

“Cookies” are text-only pieces of information that a website transfers to an individual’s hard drive or other website-browsing equipment for record-keeping purposes. Cookies allow the website to remember important information that will make your use of the site more convenient. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a randomly generated unique number or other value. Like most websites, we use different categories of cookies for a variety of purposes in order to improve your online experience.

How can I block and/or delete cookies? You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services.

If you are not a registered user, cookies may be assigned to provide to us information concerning the interest in our visitors in specific areas. This information allows us to optimize our offers by better understanding navigation paths, sequences of information gathering, etc. These cookies do not track assignable information and any information gathered is not retained.

Depending on the purpose, we use session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for two years of inactivity. Every time you visit our site this extends the expiration to two years from the visit date.

    What are the categories of cookies?

  • Strictly necessary cookies: Strictly necessary cookies’ tend to be session cookies which are deleted at the end of the browser session.Accepting these cookies is a condition of using the website, so if you prevent these cookies we can’t guarantee how our website will perform during your visit.
  • Performance Cookies: ‘Performance cookies’ collect information about how you use our website such as which pages you visit and if you experience any errors. These cookies don’t collect any information that could identify you – all the information is collected on an anonymous aggregate basis and is only used to help us improve how our website works, understand what interests our users and measure the effectiveness of our advertising. They also enable us to track the total number of visitors to our site. Most performance cookies tend to be session cookies which are deleted at the end of the browser session.In some cases, some of these cookies are managed for us by third parties, but we don’t allow the third party to use the cookies for any purpose other than those listed above. Some of these third party performance cookies are persistent cookies.
  • Functionality Cookies: Functionality cookies, by their very nature, are persistent cookies so that we remember your computer when you return to our website.Some of these cookies are managed for us by third parties – where this is the case we don’t allow the third party to use the cookies for any purpose other than those listed above.

Disclosures of Your Personal Data

We make certain personal information available to strategic partners that work with us to provide our products and services or help us market to customers. Personal information will only be shared by us with these companies in order to provide or improve our products, services, and advertising; it will not be shared with third parties for their own marketing purposes without your prior express consent.

You can remove or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services.

It may be necessary—by law or as a result of legal process, litigation, or requests from public or governmental authorities within or outside your country of residence—for us to disclose personal information. We may also disclose personal information if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose personal information if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.


International Transfers

We share your personal data within the West One Group. This will involve transferring your data outside the European Economic Area (EEA).

Many of our external third parties are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries; or
  • Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries; or
  • Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

Please contact us at info@w1t.co.uk if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.


Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so

West One uses industry-standard SSL-encryption (128 bit secure socket layer). While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

If you have any questions regarding our Privacy policy and Data storage, Please contact:


Employees - Privacy

At West One Technology Limited we are committed to protecting your privacy. This policy applies when we are acting as a controller of personal data, i.e. where we have determined the purposes and means of the processing of that personal data. It applies to all employees.

We will process your personal data for the purposes of complying with your contract of employment, maintaining reasonable records of work activities and the promotion and supply of our products and services. The legal basis for this processing is that it is necessary for the performance of your contract of employment with West One Technology Limited and West One Technology Limited’s compliance with legal obligations.

We will store your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements. Details of retention periods for different aspects of your personal data are available and can be provided by the HR Department upon request.

We will share your personal data with other third parties only to the extent that the disclosure is reasonably necessary for us to comply with obligations in relation to your employment with us or to comply with the law.

As you are providing us with your personal data, it is important to us that you are aware of the following rights that you have in relation to our processing of that personal data.

    You have the right to:
  • You can be provided with a copy of any personal data concerning you that we process, unless that would affect the rights and freedoms of others. You can also be provided with information on how that personal data is processed by us.
  • You can ask us to provide your personal data, either to yourself or to another data controller, in a structured, commonly used and machine-readable format.
  • You can have us rectify any personal data of yours that we hold that is inaccurate or incomplete. In certain circumstances, you can also ask us to erase or restrict the use of any of your personal data that we process.

Your Ability to Access, Review and Delete Your Account and Information

If you are receiving marketing materials it is because you have “signed up” on our websites for an account or with a sales representative to receive information from us. By opting in at the point of collection [by clicking the applicable opt in boxes] you have given us your consent to collect, use and disclose your information in accordance with this privacy statement.

You may make a request to gain access to your personal information under West One’ care or control. Such requests must be in writing and require proof of identity. West One may charge you a minimal fee for providing you with access to your personal information. West One will respond to your request within thirty (30) business days, and will give you written notice if more time is needed or if your request is refused under applicable law.

If you are a registered West One account user, you may request an update to or deletion of your personal information held by us by sending an email to: info@w1t.co.uk If you want to unsubscribe from any of our email communications or other publications, please follow the unsubscribe instructions at the bottom of each publication you receive by email.

    You have the right to:
  • Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
  • Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
  • Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
  • Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.You can withdraw your consent to our processing of cookies at any time by contacting us using the contact methods shown on our contact us page.

You can exercise any of the rights listed above by contacting us using the details at the bottom of this notice. If you are unhappy with any aspect of how we processed your personal data or your request to exercise a right, you can lodge a complaint with the Information Commissioner’s Office.


Children

We do not knowingly collect, use, or disclose information from children under 16. If we learn that we have collected the personal information of a child under 16—or the equivalent minimum age depending on the jurisdiction

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so

Please immediately Contact Us if you become aware that a child under 16 has provided us with personal information.


Third-Party Websites & Services

Our products and services, including our websites and digital media properties, may contain links to or the ability for you to access third-party websites, products, and services. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. This Privacy Statement applies solely to information collected by us. We encourage you to read the privacy policies of any third parties before proceeding to use their websites, products, or services.


Changes to This Privacy Statement

The terms of this Privacy Policy will govern the use of the Site and any information collected therein. West One Technology reserves the right to change this policy at any time, so please re-visit this page frequently. We will provide notice of substantial changes of this policy on the homepage of the Site and/or we will send you an e-mail regarding such changes to the e-mail address that you may have provided us with. Such substantial changes will take effect seven (7) days after such notice was provided on our Site or sent by email. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of the Site after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes. This privacy statement was last updated on July 20, 2018.


Questions or Suggestions or Complaints

If you have any questions regarding this Privacy Statement or its implementation, you may e-mail our Data Protection Officer at info@w1t.co.uk . You also may contact us at:

West One Technology Limited is incorporated and registered in England and Wales with company number 03608228 and whose registered office is at

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