Dispatch Assistant

Waltham Abbey, EN9 1JH, Essex | Full Time. Immediate Start £8 - £8.50/hour | (Starting £16,640 - £17,680 PA) 09:00 - 18:00 (Mon-Fri) || 40 hrs/Week

Role and Responsibilities:

  • As a wholesaler of mobile phone devices, your main responsibility will be to ensure we meet our customers’ expectations by picking their orders quickly, accurately and safely.
  • For this position you will need to be computer literate and will use the company in-house database (TiM) to pick, record and locate stock and customer orders.
  • Separating glass using a separation machine.

Daily Duties

  • Picking orders of large quantities
  • Checking phone grades against customers’ requirements.
  • Being involved with customer orders from start to the end process, ensuring customer orders are fulfilled and meet our customers’ expectations.
  • Being flexible and support other departments during quieter periods in dispatch.
  • Supporting with the investigation of returned stock, prior to the returns department processing refunds and collections.

Essential Experience

  • Previous experience in a warehouse environment; picking, packing or working within Quality Control.
  • Data entry/recording experience.

Preferred Skills:

  • Good communication skills (verbal and written).
  • The ability to prioritise customer orders.
  • Being organised and have excellent attention to detail.
  • Good understanding of excel and the ability to communicate well via email to customers and the management team.
  • Willingness to learn.

Working hours

  • 09:00 - 18:00, Monday to Friday, 40 hours a week with the option paid overtime.

Role Type

  • This is a temp to perm role
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